Already published in 2010 Rework by Jason Fried is one of the best – so-called management books. It´s fun to read and a perfect handbook for decentralized organizations, with any professional service at your fingertips. Do things right from the beginning and avoid startup failure.
There has never been a better time for decentralized organizations,, and here is why:
- Smarter Hardware and Software
As computer hardware and networking equipment become more complicated, software is catching up to ease the burden of managing it. Virtualization is the norm in many businesses, and AI is playing a valuable role in adopting new equipment in a seamless manner. Cloud-based operations often rely on provisioning virtual hardware in response to changing demand, and AI is at the core of making these decisions.
- Big Data Analysis
The Internet of Things is slated to continue tremendous levels of growth. However, data is only useful if it can be effectively analyzed, and the AI designed to make the most of the IoT is being developed and deployed at a rapid pace. Users will be able find suggestions hidden in the data that would otherwise be lost, and, when combined with automation, the IoT will cut back on labor costs. These advantages aren’t just for enterprise-level companies, and smaller businesses sometimes have even more to gain by combining the IoT with AI.
- Virtual Customer Service
People are generally happy with online customer service interfaces, and some people prefer to avoid talking directly with human customer service representatives. However, automated customer service in the past has provided a cumbersome and limited experience. Bots designed to help the customer with their problems have gained a bit of a presence already, and they’re expected to become significantly more powerful throughout 2018. As AI specific to companies’ needs becomes even more powerful, these bots will become even more prevalent.
- Rise of Business Process Automation
Business process automation isn’t new, but 2018 looks to be a banner year for BPA. Automation, as always, remains a top goal for businesses as it cuts back on expenditures. BPA tools are becoming better at general tasks, making them applicable to a wider range of businesses. Furthermore, machine learning can enhance BPA significantly, leading to even wider adoption. Again, this technology can cut back on labor expenses by making individual employees more effective.
REWORK is the perfect playbook for entrepreneurs, small-business owners, and artists who don’t want to starve will all find valuable guidance in these pages.