Sembassy operates with complete transparency. If you have any questions at all, please reach out to us directly and we will be happy to clarify. Our standards terms of business are as follows.
Sembassy works with partners in three main ways:
- we provide the resources necessary to compete for and win international assignments
- we introduce new business from our own multinational clients and prospects
- we effect simple referrals, when our continuing involvement is not required.
Accreditation, implying an endorsement of the partner´s quality and capabilities, will be at the discretion of Sembassy. If we decide to accredit a partner, we will not publicize that accreditation in the public domain without the partner’s agreement.
We recommend partners to our clients, on the basis of our judgment as to the partner´s suitability for the assignment. We never commit the partner to accepting any assignment without the partner´s clear advance agreement.
If we introduce new client business to any partner we will charge the partner a commission of 5% of the partner´s fee, commission or equivalent income from the client(s) we introduce, for as long as we are providing active support to the partner in servicing the client’s business; or if this is not the case, for one year from the date of the first invoice.
Partners receiving business introductions agree to report their income from these introductions to Sembassy.
In case Sembassy is also retained by the client to manage the client’s account, and in order to protect our own and our clients’ interests, each introduced partner agrees that on request they will sign a standard service agreement covering the usual terms expected by multinational clients, which will include:
- financial transparency
- the client’s right to intellectual property over work created for and paid for by the client
- a requirement for the partner to adhere to the client’s international marketing strategies and corporate communications guidelines
- a requirement to report activity using Sembassy’s or the client’s intranet
- standard indemnity for Sembassy and the client against damage caused by the partner’s actions
- notice period for the resignation of the client’s business and undertaking not to accept competitive assignments before the expiry of such notice